Storage FAQ

  1. How much does storage cost?
    Prices differ according to the space that you need, whether it is an upstairs unit or downstairs unit and whether you are a long or short term storer. Please call us on 01297 22777 or fill out our quick quote box for an accurate quotation.
  2. Do I need to pay a deposit?
    We do not ask for a deposit for your unit when you store with Seaton Self Storage, however we do take a deposit for the access keycard/fob which is used to gain entry to the facility.Access Keycard/Fob deposit = £10

    Deposits are only withheld if:

    • you have not returned your entry key card or fob,
    • you owe us money,
    • you have damaged the unit in any way,
    • you have left goods in your unit or elsewhere on the site.
  3. When do I pay?
    When you first take out storage you will be asked to pay the deposit. The storage rental is charged from your start date until the end of that calendar month on a pro rota basis (so if your start date was 10th March, you would be charged until the end of March i.e. 22 days, to include your start date). With Seaton Self Storage you only pay for the days you use. If your start date is after the 15th of the month you will pay for the part month and the first full month.

    After that payment is due on 1st day of each calendar month in advance. The majority of our customers set up a standing order payment to us.

    When you want to leave, we only require 7 days’ notice of your leaving date. Provided you have complied with our Terms and Conditions we will repay any unused rent along with your deposit.

  4. How do I pay?
    Payment can be made in a number of ways:-

    • Standing order directly into our bank, details of which will be provided on request (90% of customers pay this way)
    • By credit or debit card, which MUST be in the name of the person signing the storage contract (SORRY CARDS ARE NOT CURRENTLY ACCEPTED)
    • Internet banking or BACS
    • Cheque or cash
  5. What if I need long term storage?
    We do on occasion offer the following discounts for long term storage with payment in advance or for multiple units:

    For Advance Payment Discount Offered
    6 months in advance 7.5% discount
    12 months in advance 10% discount
  6. Can I buy packaging?
    We have a limited supply of storage boxes, bubble wrap & tape available for sale on site should you need it. See Packaging Materials for more information. Prices are available on request.
  7. Do Seaton Self Storage provide the locks?
    You can bring your own padlock or you can buy a padlock when you arrive. We do not keep a key – you are the only key holder.
  8. What do I need to bring to start storing?
    Please bring the following:

    • Two forms of ID, one should be photographic (driver’s license, passport etc.)
    • Payment – cash, cheque or BACS transfer (If paying by cheque funds must clear before occupancy)
    • A padlock (we sell them if you forget)
  9. Is there a minimum storage period?
    Minimum storage period charged is 1 calendar month
  10. What can I store?
    Just about anything, as long as it is NOT highly inflammable, such as liquid & gas fuels, perishable, alive or illegal!
  11. When can I access my goods?
    7 days per week. 7am – 7pm
  12. Do I need insurance?
    Your goods are not insured by Seaton Self Storage and as such are stored at your own risk. You are responsible for taking out your own insurance to cover the true replacement value of your goods and this is a condition of storage with us.

    We don’t give advice or endorse any particular insurance provider, however, provide low cost self storage insurance. If it’s worth storing, it’s worth insuring.

  13. What happens if I need a different size unit as time goes on?
    No problem, just let us know. One of the benefits of our flexible storage solutions means that you can increase or decrease the size of unit you occupy as your needs change, so you never need to pay for space you are not using. You can change your unit/space at short notice and we will help you as long as we have the space.
  14. How much notice do I need to give before I can move my goods into storage?
    You can move in straight away (subject to availability) on the same day you enquire or by arrangement, at your convenience.
  15. How much notice do I need to give to move out?
    Notice is only 14 days.